Supervisory Program Support Specialist Customer Service & Call Center - Winters, TX at Geebo

Supervisory Program Support Specialist

Supervisory Program Support Specialist Department of Justice Duties Summary The selectee of this position serves as a Supervisory Program Support Specialist responsible for supervising district administrative personnel in the performance of support services duties.
.
This position is located in the Southern District of Texas.
Selections will be made for the Brownsville, TX, Corpus Christi, TX, or McAllen, TX office.
Duty location will be determined at the time of selection.
Responsibilities As a Supervisory Program Support Specialist at the GS-0301-12 grade level, some of your typical work assignments may include, but are not limited to, the following:

Supervising subordinate administrative staff.

Working closely with the Administrative Officer (AO) on implementing processes for providing administrative services for the district's main and/or sub-office(s);
Analyzing the district's financial obligations and expenditures to ensure compliance with USMS policies and procedures;
Providing advice and assistance to management on HR matters and/or issues;
Providing oversight of the property management program; and
Assuring contractors are performing projects that have quality and timeliness measures in place.
Travel Required Occasional travel - You may be expected to travel for this position.
Supervisory status Yes Promotion Potential 12 Requirements Conditions of Employment
Must be a U.
S.
Citizen or National.

Must pass a pre-employment drug screening and Public Trust background investigation.

May be required to successfully complete a trial/probationary period
May be required to successfully complete a supervisory probation period.

Status Candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Applicants must meet all qualifications requirements by the closing date of this announcement.

Must be able to obtain and maintain a Public Trust background investigation.
Qualifications TIME-IN-GRADE REQUIREMENTS:
Merit Promotion and Veterans Employment Opportunity Act (VEOA) applicants must provide a copy of your SF-50 Notice of Personnel Action that indicates proof of status and time-in-grade eligibility.
The SF-50 must include your position, title, series, grade, step, tenure, type of service (Competitive or Excepted) and career status (career or career-conditional).
No award SF-50 will be accepted as proof of status and time-in-grade eligibility.

One year at the GS-11 grade level is required to meet the time-in-grade requirements for the GS-12 grade level.
MINIMUM
Qualifications:
To be considered minimally qualified for this position, you must demonstrate that you have the experience required for the grade level(s) to which you apply.
Specialized
Experience:
Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
You must have at least one year (12 months) of specialized experience equivalent to at least the GS-11 grade level in the Federal service performing the following duties:
1) providing oversight of office administrative services in order to investigate, evaluate and resolve a variety of problems and/or conditions; 2) monitoring a budget to ensure that funds are obligated; 3) compiling, reviewing and analyzing report data for completeness and accuracy; 4) serving as a liaison between management and the human resources office in order to provide advice and assistance on HR matters; and 5) monitoring, and/or approving, and controlling accountable government equipment, material, and supplies.
There is no education substitution for qualification.
When citing your experience, be clear and specific.
We cannot make assumptions about your experience.
If your resume does not support your application questionnaire answers, we will not allow credit for your response(s).
Education There is no education substitution for qualification.
Additional information The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.
If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if:
1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy.
To be well qualified, you must satisfy all qualification requirements for the vacant position and have a final assessment score of 85 or better.
You must provide proof of eligibility with your application.
Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.
For additional information about ICTAP eligibility.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the agency with selection priority over other candidates for competitive service vacancies.
If your agency component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if:
1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.
To be well qualified, you must satisfy all qualification requirements for the vacant position and have a final assessment score of 85 or better.
You must provide a copy of your written notification of CTAP eligibility with your application.
For additional information about CTAP eligibility.
Active Duty Service Members expecting to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days may be granted tentative preference and/or special hiring authority for veterans eligibility by submitting a certification document in lieu of a DD-214.
This certification is any written document from the armed forces that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date of the submission of the certification.
For more information on veterans' preference and special hiring authorities for veterans.
Note:
Multiple selections may be made from this announcement.
The salary range listed above is an approximation and subject to locality adjustment.
Recruitment incentive may be authorized.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (e.
g.
, resume, supporting documents), and the responses you provide on the application questionnaire.
If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.
If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
If referred, all relevant documents including performance appraisals and incentive awards submitted in your application package will be available to the selecting official for review and consideration.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Administration and Management
Financial Management
Leadership
Manage Resources
Personnel and Human Resources Background checks and security clearance Security cleara Recommended Skills Administration Finance Human Resources Property Management Research Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.